Privacy Policy · YSA Luxe

YSA Luxe (“YSA Luxe,” “we,” “us,” or “our”) runs this website, ysaluxe.com, to introduce our clinics at SM City San Lazaro and SM City Iloilo and our mobile clinic. This Privacy Policy explains what this website does with your information, in line with the Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).

1. What this website collects

This website has no forms and no accounts. We do not ask for your name, your contact details or any health information here.

When you open any website, your browser sends the server some basic technical information, such as your IP address, the type of browser you use and the page you asked for. Our hosting provider, Vercel, processes this to deliver the site and keep it secure, and may keep it in server logs for a limited time. We do not use it to identify you, and we do not use it for advertising.

If you accept cookies, Google Analytics, which Google runs for us, also records how this website is used: the pages you open and for how long, the links you click, the website or ad that brought you here, your type of device and browser, and your approximate location, such as your city. We use it only to see which pages help people and to improve the site. Google Analytics does not log or store IP addresses, and we keep this information for 14 months.

The site switches to its night look from 6 pm to 6 am using the clock on your own device. This happens inside your browser; the time is not sent to us.

2. Cookies

Cookies are small files a website saves in your browser. The first time you visit, we ask whether you accept cookies, and we follow your answer:

If you accept: we load Google Analytics, which sets Google cookies (such as _ga) to count visits and show us how the site is used, as described in Section 1. The Google map on our Visit page also loads on its own, and Google may set cookies of its own, as its Privacy Policy (opens in a new tab) explains.
If you decline: we load neither, and the site works the same. The map still loads if you press “Show the map”, and “Open in Google Maps” takes you to Google Maps instead.
Either way: one small cookie, ys_consent, remembers your answer for 180 days. It is not shared with anyone.

You can change your answer at any time with “Cookie Settings” at the bottom of every page, or by clearing the cookies in your browser. This website does not use advertising cookies or pixels.

3. When you book or contact us

Our “Book a visit” buttons take you to ysaluxebooking.com, our booking website. Its own Privacy Policy explains what it collects when you book, including the cookie choice it asks you to make.

If you call us, email us, or message us on WhatsApp, Facebook, Instagram or Threads, we use what you send only to reply to you and to arrange your visit. Those apps are run by other companies, and their own privacy policies apply to how they handle your messages.

4. Links to other websites

This website links to other websites, such as ysaluxebooking.com, Google Maps, WhatsApp, Facebook, Instagram and Threads. They have their own privacy practices, so please read their policies when you visit them.

5. Your rights as a data subject

Under the Data Privacy Act of 2012, you have the right to:

Be informed that your personal information will be, is being, or was processed;
Access the personal information we hold about you;
Correct any inaccurate or outdated information we hold about you;
Object to the processing of your information, including withdrawing consent you gave earlier;
Erasure or blocking of your personal information, under applicable conditions;
Data portability, to obtain a copy of your data in an electronic format, where applicable; and
Damages, for any damage sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of your personal information.

To exercise any of these rights, contact us using the details below. We will respond within a reasonable time and in accordance with the Data Privacy Act.

6. Contact us / Data Protection Officer

For questions about this Privacy Policy, or to exercise any of your rights above, you may reach our Data Protection Officer at:

YSA Luxe, SM City San Lazaro, Lower Ground Floor, Manila
Email: hello@ysaluxe.com
Phone: +63 920 972 7000

If you believe your data privacy rights have not been respected, you may also file a complaint with the National Privacy Commission (NPC) at privacy.gov.ph (opens in a new tab).

7. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date above.